[Resolved] ICICI Bank — vsi*amazon st debit

bomber

from Bengaluru, Karnataka

Address:

Aecs layout , Bangalore 560037 , Karnataka , india

I have not done any online transaction with my debit card for more than 6 months and today (05 july 2020 sunday) have got the below message :

"txn of inr 1, 182.83 done on acct xx006 on 05-jul-20. Info: vsi*amazon st. Call 18002662 for dispute or sms block 006 to [protected]"

I need a full refund of this amount and have seen that many people have faced the exacat same issue from icici bank. Customer care is available only from monday to saturday for phone call and no email or any other online support is available.

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Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scwd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team