ICICI Bank — wife receiving unwanted call from icici credit department
Pune City, Maharashtra, India
Skskzahid on Feb 15, 2020
Myself zahid shaikh, we are receiving unwanted call/text msg from icici credit department for amount due in name of gajanand prasad shinde card number ending with = 9009 | my wife name : misbah shaikh, number : [protected] - more than 6 yrs using this no.
Note: my self & wife doesn't hold any icici bank credit card
They are now harnessing and using the abuse language to a women for the payment/card which she doesn't t hold. For such cases, bank team should visit that shinde address for the payment either get his alternate number but instead do this they just calling, calling and calling. Also, we had told them visit our address to get the visibility on this.
We are eagerly waiting for your response else last choice we have police complaint for harassment, which we don't want to do as we understand such people who are doing fraud with the bank by providing wrong details but it is wired that bank had didn't validated the number before updating in the system
Please treat this at utmost priority and request to update the contact details of your customer at earliest.
[Feb 15, 2020] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response, Feb 17, 2020
Dear Zahid shaikh,
Our official will get in touch with you. We appreciate your patience.
ICICI Bank Customer Service Team
|1 Comment Updated:||Share0Tweet0|