[Resolved] ICICI Bank — Withdrawal information hiding by bank & ignoring complaint intentionally by bank

Akshay upadhyay

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500019

I have a salary account in icici bank. They charged me for some atm dec chg of 28.75 rs which i was unawared of till i searched on google.
They tried to hide the information from me/customer of the withrawal as they never notified me with the text message even if they charge money for that facility annually.
When i sent them a e-mail about the problem on their email address [protected]@icicibank.com they never replied.

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Nov 5, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3j7tg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.