[Resolved] ICICI Bank — Wrong deduction from icici bank

alijavedkhan

Address:	New Delhi, Delhi, 110092
Website:	www.icicibank.com

I had one credit card payment was pending due to wrong statment but 29 nov 2016 i have received 13400 INR. from my previos compny genpact india then i talked with icicbank excutive gaurav for credit card satellment so agree 19000 INR. gaurav told me you will done satalment icici will not deduct amount 13400 from icici bank account.so i have paid 19000. after submit 19000 bank dedcted also 13400 amnt which was available in my account. after deduction i called gaurav he told me dont vory i am raising requst for reversal then you will receiv your balanc on thursday till 6 oclok. but still not receiv any balance. also he is not responding on call. also i have send lots email but did not receiv any poesitiv response. so now i need help beacuse i want my reversal any how.
i am giving gaurav contact no:[protected]
If you want any other detail you can contact me

now i am not in india so i am giving my saudi arabia contact no: +[protected]
thanks
javed khan

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Jan 10, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

ICICI Bank Customer Care's response Dear alijavedkhan,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team