[Resolved] ICICI Bank — Wrong deduction on non-icici bank atm withdrawal | |||||
On feb02-2017, i have tried to withdraw rs.10000/- from non-icici atm, the transaction was failure but the amount have got deducted. Regarding the same i have raised complaints in icici customer care, but their repeated response said it was a successfull transaction. I didnt had anything to do with them. Considering icici customer care's irrespective behaviour i closed my 10 years old icici account (Sentimentaly it was my first salary account). Later, after months i have received a call from icici saying the other bank have returned the amount, so please do collect it as dd from your home branch.. I visited happily to the branch which is 20+ kms away from my residence in this hot summer. But they simply said, we didnt received any intimation as such, come after some time (Ppaa, what a response. They can competite sbi).. Now, i really unable to contact customer care, icici net banking portal (Since i closed my account, these are not accessible to me).. To recover this rs.10000/- so far, i might have spent 10000+ rupees.. Some one please help me in this. My account #[protected] Sr[protected] Contact #: +[protected] Mail : [protected]@gmail.com Was this information helpful? | |||||
Jun 24, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support May 24, 2017 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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16/05/2017 MABChgs-Apr17+Stax 23.28 Dr. 178.47
12/05/2017 MABChgs-Mar17+Stax 16.48 Dr. 126.37
Without any intimation debited above amount my account.
Please take some action against the bank.