ICICI Bank — Wrong payment not revised | |||
Sir, my name is manoj kumar. I have ac in both icici and kotak mahindra. on Oct 12 2016. I try to send rs 15000 from my kotak bank to icici bank. I do one mistake in typing one digit of my icici bank account. my icici account is[protected].but i wrongly type as[protected]. so, my money from my send to unknowns account[protected]. immediately I contact kotak mahindra bank about this they request to visit the branch.then I visit both kotak mahindra bank and icici bank for regularly. but stlii now not get my money. kotak mahindra bank employee shows some emails of they contact icici bank. they say only icici will reverse pay to the kotak account. they also say there was the customer I send wrongly is pending some dues .so, they hold my money. after that they never respond to kotak mahindra banks emails. so, I again meet icici bank and explains this all.they request to give letter about this they will contact me. but even after that they never contact me. kotak mahindra bank clearly says now icici only reverse pay that wrongly deducted amount. more than 40 days completed but I'm not get back my last money. so, please immediately give my money. ps. I attach the screen shots of this transactions. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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