[Resolved]  ICICI Bank — Wrong transaction paypal

Address:Hyderabad, Andhra Pradesh, 500003
Website:payzap

Respected sir,
This is tavva govardhan,
A/c no:[protected], mg hyderabad branch.

I made a payment of 5000 rupees through imps transfered on 2nd jul 2017 from my payzapp app to my icici a/c[protected]. But due to a technical mistake by myself, the payment didn't receive to my a/c. Whereas it had go to other person account[protected] in somewhere. After a few minutes when i enquired about that same we came to know that i has filled wrongly one digit, that’s why payment had gone to other person accounts.
I called so many times to customer care of both initiator (Payzapp) as well as the receiver (Icici) but i didn’t get any proper answer from them.
At last from icici customer care higher level officers guided me to forward the letter to respective branch about the wrong transaction details and to revert the money to initiator payzapp.
Kindly do the necessary steps to revert the amount to my account.

Thanks and regards
Tavva govardhan
A/c no:[protected],
Mg hyderabad branch,
Ph no: [protected].
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Jul 2, 2017
Complaint marked as Resolved 
My name: Tavva govardhan, My email: [email protected], My pH no: 8985009727.
ICICI Bank customer support has been notified about the posted complaint.
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Comments

I want to details for this debiting.and i want to remove my expressions debit card features.and then i want to debit amount from charge of DCardfee1539JUN17-MAY18ST 72
I did not opt for auto debit and even i dont have icici account but only credit card and there customer care is so rude and unresponsive i have been charge 500 for this fee which i never opted for. I want my money back

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