ICICI Bank — wrongful 531 rupees \"auto debit return fee\" levied on my icici credit card

ICICI Bank — wrongful 531 rupees "auto debit return fee" levied on my icici credit card

A Adil Bakhtiyar

I am using a amazon pay icici credit card. My statement generation date is on 6th day of the month and 23rd is due date. This month I made full payment on 17th April 2020 which is 6 days prior to due date. But I failed to understand why ''AUTO DEBIT FEE 450 Rupees with 18% gst of 81 Rupees'' levied when i have paid the full payment well in advance. I also mailed this issue to bank but no response received from them yet. kindly request to look into this issue. I'm not gonna pay this wrongful charge. +1 photos Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support May 01, 2020 ICICI Bank Customer Care's response Dear Adil Bakhtiyar, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0is09) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team May 06, 2020 Updated by Adil Bakhtiyar I e-mailed my concern two times to icici bank. But I think Bank is not willing to resolve my concern. Received a reply yesterday from icici bank that they can't help me through email due to lockdown and they didn't mentioned anything regarding my concern and other options for resolving my issue. Pathetic customer service by icici bank. I'm not gonna let it go. I'll file a complaint in consumer court after lockdown for sure.
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