[Resolved]  ICICI Bank — Wrongly debited

Address:Chennai, Tamil Nadu

Hi sir,
THis is raghu, I dont have any icici credit card but recently i came to know that icici credit card no ([protected]) has been mapped to my name and they have been billing me since 2012 which i have not been informed. I came to know recently about this as my cibil score has been affected because of this reason. i dont have any icici credit card or used it any time i am not sure why they have mapped it to my account and why they have billed me and why they have not informed me about the bill. And i have called icici customer care for over 7 time time on jan 21st and spoken arount for 1 hour and they keep on transferring my call to other departments with out proper resolution and i ended up with empty balance in my phone. I even had experience that one of the representative cut the call intentionally. Please try to resolve this issue.
credit care no mapped to mu account : [protected]
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Jul 3, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir/Madam,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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