[Resolved]  ICICI Crdeit Cards — Unnecessary payment..? Please cancel all payments in my card..

Address:520001

Dear sir,


our letter dated 23 october 2015 but no reply from our customer care icicic bank..


Please help us, unnecessarily charged to us.. With out any use of card.. They (icici) charging on credit card..


On friday, 23 october 2015 8:32 pm, taal musicals wrote:


dear sir/ madam,

my card no; [protected].

By online charged rs. 1299/- by www.Oneassist.In mumbai, india,

with out my permission.. Once last year one time i was agreed, , , this year at this time i.E. Charged dated; 13/06/2015 with out my permission,

and this was i tried to contact icici call center through phone i tried nearly 2 hours.. And i does not get correct response from call centers,

and i last gone to bank and inquired and i received this email.. To contact you.


This was unnecessarily charged interest and other charges also repeatedly... With out using any money on my card with out my permission/


i was not happy with this service...

I request you to remove all the charges and make card due amount to rs. 0/-

because i does not use any thing with my card..

I am waiting for your positive reply...

This delay was happen... I tried call center several times.. No proper response from call centers..

Thanking you,
yours,
salim.Shaikh.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2015
ICICI Bank Customer Care's response
Dear Mr. Shaikh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information