[Resolved]  ICICI Credit Card — Cheating and Fraud o[censored]nnecessary charges

Address:

Bangalore, Karnataka

My ICICI credit card was due on 03- Aug -2014. I made the payment well before the due date on 31-Jul through ICICI portal through net banking. The money got debited from my HDFC bank account on 01-Aug. However ICICI applied fund only on 4th Aug and levied charges of more than Rs2000 + taxes. When I contacted the customer care for reversal o[censored]nnecessary charges instead of realizing their mistake ICICI blamed me for not making the payment on time. Even after escalating the issue, ICICI did not rectify the mistake and now when I want to file a case nobody is cooperating and giving me the details of the person to whom I need to send legal notice. Can you please help me in knowing the details where I can send the legal notice for initiating the legal procedure. Thanks and Regards Ravi Khanna [protected]