[Resolved] ICICI — credit card payment disputes very often | |||
On 2nd June 2019, i made a payment for Tanishq Gold Harvest which is monthly payment of Rs. 3000/-, after the amount was deducted i got a message of payment failed from Tanishq and on 3rd June i had to make the payment again as it dint reflect on tanishq monthly statement. On 4th June Credit Card statement shows two deductions of Rs. 3000/- each on 2nd & 3rd June inspite of the payment being failed. This payment related issues have become very often with ICICI Credit Card, every 2 months there is a new issue that arises. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (452846) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
Being a loyal customer from 2014, there is a serious deductions in the name of MAB charges. This is totally ridiculous. Kindly refund my amount deducted so that my relationship with ICICI BANK will be forwarded towards family members.
ICICI Bank Customer Care's response, Jun 6, 2019
Verified Support
Dear Customer,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (452846_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (452846_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve