[Resolved]  Icici Lombard — Complaint about my claim pending from July

Dear Sir

My name is jabir kp[protected] from India and i have purchased GT from platino classic Kochi on May 7 2016. i had an accident on July 28 2016 and still i did not recieve my car repaired. Its been nearly four and half months and Platino classic saying insurance company is delaying it. It is ICICI prudential insurance and is purchased by platino classic themselves and no opinion of mine were taken to select the insurance. I have no complains about it, but the insurance company is still delaying it and platino classic follow up during the whole period is very very bad. If things to like how can i choose BMW again after 2 or 3 years while i am changng my car ? How can i suggest BMW to my friends and relatives ? My friend had a plan to purchase X5 and it seems he dropped after seeing my issue. Below are provided with my policy details. Kindly do the necessary to release my car by this week itself as i am going back to Saudi Arabia on Tuesday.

Please find below my details.
Name : JABIR KUNNATH PARAMBIL
COUNTRY : INDIA
EMAIL : [protected]@gmail.com
Car number : KL55 U 7
Dealer: Platino classic Kochi
Insurance Policy number : 3001/[protected]/00/000 (ICICI Prudential)
Insured Name MR. JABIR KUNNATH PARAMBIL
Engine number: 0205Y061
Chasis number : WBA8Y77080G318334

Please do the necessary as i dont know what to do and i am helpless.

Thanks
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Jabir,

This page/handle caters to ICICI Prudential Life Insurance. We request you to contact ICICI Lombard for immediate resolution to your concern.

Email: [protected]@icicilombard.com
Phone Support[protected]

Do let us know if you have any queries related to ICICI Prudential Life Insurance.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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