[Resolved]  ICICI — Money debited but not credited to beneficiary account through imps transaction

Address:560037

I have made a IMPS transaction(transaction ID :[protected] on 9th january 2016 which has not been credited to beneficiary account. (Punjab national bank)

I have mailed to customer care but havent received any reply.
I went to the bank and gave written application but the only information that i get is transaction is successful from our side.
I have checked the pass book of beneficiary bank account. The amount has not been credited.

Please help in getting my money back.

Regards,
Abhilasha jain
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Jain,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b3r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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