[Resolved]  ICICI Prudential Life Insurance — complaint based on not properly guided by the kamenahalli branch, bangalore executives

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ICICI Prudential

Respected sir/ madam,
I would like to bring to your notice that i approached the icici branch office located at kamenahalli, bangalore for linking aadhar verification. The executive after seeing our account balance advised us to invest our savings in your bank. So i in turn requested for a fixed deposit scheme for rs.1, 20, 000/- for a period of 5 years. Your executive mr. Darshan and mr. Rajesh in turn doing for the same took all the details and put me in trouble by issuing an another plan where i have to pay permium yearly rs.1, 20, 000/- for 5 years. He just took verification details on line with mobile conversation where my wife thought it is only verification, after receiving the policy from your office i was shocked to see what i have taken is entirely different from what ask for,. We went to the branch office immediately and told my conversation details to the manager in charge, he received all the information from me and called the executives and spoke to them, he told us to cancel saying i am not able to pay such premium so cancel saying our company they will cancel. After paying a sum of rs, 1, 20, 000/ - amount deducted and sent by your branch is rs, 1, 16, 958.20/- what kind of justice is this sir/ madam. I request to pay the balance because it is an error from your branch executive.
Account no,.[protected] account no. Christina angelina lemos.
Prudential policy no. Policy no. 21393211 rs.1, 20, 000/- issued on 16-sep -2017. Went to icici prudential in richmond road to cancel
Please kindly do the needful because it is your branch person's mistake.
Yours sincerely
Christina lemos
My email id. Is christina. [protected]@gmail.com
Please transfer the rest amount i will be much concerned it is hard earned money. Take your reasonable amount as service charge but not an heavy amount for your branch error.