[Resolved] ICICI Prudential Life Insurance — Insurance coverage value

Vijayavel SJ

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.iciciprulife.com

I have ULIP, all of sudden the coverage value has been reduced without any prior notice( and no reason to bring it down on the active account). They have not fixed it even after 20+ written complaints for the last 8 months. I wrote a mail to GRO, IRDA and no response yet.

So far, I have written 1000+ mails to ICICI to get my fund value calculations corrected for 12 months data. Still there are so many corrections required for 36 months data. I am wondering, how other account holders fighting against it to get it corrected for the mis calculated fund values.

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May 9, 2017

Complaint marked as Resolved

ICICI Prudential Life Insurance customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Vijayavel SJ I have a savings account with Bank. I had an anonymous transaction on my savings account. Transaction description says MM annual fee. I am not clear of what this transaction is all about. I had written an email to ICICI bank requesting for the clarifications. But no response from ICICI team for last one month regarding this.

There is no Fuel surcharge refund as well since Jan 2017

There is additional insurance premium taken without any concern through IRCTC as well.

No response for any of these misleading transactions

Feb 15, 2017

Updated by Vijayavel SJ Hi Team,
I have 1000+ complaints raised against my ULIP account and following response, escalated to Level 1, 2 but not receiving the complaints number for the Level 2 and site does not work any time. This restricts to escalate the issue to Level 3 which is IRDA. I sent mail to IRDA separately and no response from them as well. Completely dissatisfied with your team service and system.

Verified Support

Feb 17, 2017

ICICI Prudential Life Insurance Customer Care's response Dear Vijayavel,

Request you to share your contact/policy details for us to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Feb 17, 2017

Updated by Vijayavel SJ Team, you have gmail id here and my account is linked this email id.