ICICI Prudential Life Insurance — Never Believe ICICI-Misled me in to buying an insurance sayings its SIP- Troubled since 2018 | |
Hi, I live in Navi Mumbai and I have been literally troubled by the ICICI Prudential company for the past 2 and a half years. ICICI sent a sales person to my office in 2018. He sold me a monthly payment "SIP" of 3500/- (every month). It was actually Life insurance. I was told nothing about it. I did not come to know that it was Life Insurance and SIP because if did not get any paperwork regarding the same. When I filed my IT return in 2019 is when I came to know that it was not SIP. I already have a LIC policy so I would have never ever bought it. I called many people from ICICI Pru to cancel the policy and was told they cant or if they do, I will not get a single rupee back. I paid the premium till Jan 2020 when I lost my job. For the last one year, people from ICICI Pru call me day and night and ask me to pay the premium. I have told them my situation but they dont listen. They have also called me at 10:30pm at night. I am tired of them. There is no one who can help me with getting my money back. And I still cant pay the Premium. How do I solve this issue? Please help someone. I am very close to filling a police complaint against this harresment on the phone. I have told them not to call I have blocked over 100 numbers but they still call. I NEED HELP URGENTLY IN STOPING THIS AND GETTING MY PREMIUM PAID BACK. Was this information helpful? | |
ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I am planning to go to the media about this since I know a few people who have faced similar issues. If this is not resolved I will go to the media with details.
Reply
Same experience despite being a long term NRE client of ICICI. Their staff must have been trained to mis-lead customers. I was guided to cancel my existing ICICI Prudential Mutual Fund / NRE FD investment to purchase a life insurance policy which turned out to be more of a benefit to the ICICI staff promoting products to earn commissions and dis-regarding implications for the customer.
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025