ICICI Wealth Management — Cheated while being sold icici elite wealth life insurance policy

I was asked to invest in a life insurance policy by the icici wealth branch. I took out two 5 year policies I did not receive any bond certificate as they put the wealth branch address on the documents. When paying for the 2nd year they told me to close one of the first policies as they would move the funds into a better managed ATP fund. I agreed and opened a third fund. They did not move the funds from one of the original funds which was allowed to lapse. They claim it was my error for allowing one of the original policies to lapse and not pay premium into it. This meant that there was very little growth on the lapsed policy for whole year as they had deducted bulk of their charges for this policy in the first year. Same applies to new third policy also. They do not even properly manage the funds that have been invested with them and nobody has contacted me to explain how it is to be managed in the last 3 years. If you are interested to invest I would recommend to only go through the policy directly at one of their service centers and not through any intermediaries and they are only looking to make the initial sale and do not provide any support.