[Resolved]  Idea Cellular — idea sim call barring with any information

Address:132103
Website:idea cellular mobile service

Dear sir,
My name rajesh belong panipat my mobile no is [protected], [protected]
My mobile no [protected] this no calling is barrinng due to any information, i was in problem so idea cellular network was not benificial form me in emergency so i am dissatisfied with idea service, i also update addhar with my mibile no but company barring my call of my number
I am very sad this, please help me

Rajesh [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 10, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the mentioned number i.e. [protected] has been succesfully activated on 09/May/2018. For further assistance, kindly reach us on 12345 or 198.

Regards,
Lavina
Complaint comments 

Comments

When I have tried to recharge my idea prepaid sim card by Rs.449/-, the amount was deducted from my sbi account but my mobile number is not recharged.
date of incident : 04/05/2018
time of incident : 12:08 AM
I request the Idea cellular company to recharge my mobile or refund my money.
Idea Cellular Customer Care's response, May 10, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lavina
My number is [protected]

please send me my incoming and outgoing call details of month 1st march, 2018 to 30th April 2018 on my registered email id multan.[protected]@gmail.com

Thank you

Rakesh Kumar
Idea Cellular Customer Care's response, May 10, 2018
Verified Support
Dear Customer,

We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we wish to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. Also, you can check your outgoing call, SMS details & account related information in My Idea Application or Website.

Regards,
Lavina
I Have Purchased 50Rs IDEA Recharge Card
But Pin Number Is Damage After Crash.
Please Give Me Scratch Pin Number To My E-mail- [protected]@gmail.com
OR Give Me Scratch Pin Number sms To My mobile no.[protected](airtel)

Serial no.-[protected]
Scratch No[protected]------(damage after crash)

E-mail Id [protected]@gmail.com
Idea Cellular Customer Care's response, May 10, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. We request you to visit to the same Idea store or retailer store from where you've purchased the voucher along with the recharge voucher as it has been damaged for further assistance.

Regards,
Lavina

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information