[Resolved] Idea Cellular — Idea unnecessary cutting money and call jumps 1 seconds | |||
Dear Idea I am Vasanthkumar i had using an Idea No [protected] since 2 years. The Saturday October 15th[protected] the main a/c balance was Rs 25/- or something. I had check the balance in Sunday evening, I had shocked, the balance shows only Rs 4/-, why it happened? I had not called for any number for Saturday and Sunday, why it cut main account balance? The message comes my Idea No [protected], subscribe for game. I had not subscribed the game. I had no time for playing a game. Kindly what amount was cutting the main a/c balance, kindly add for the same. Kindly send me a outgoing calls list on[protected] to[protected]. And one more thing Every time i am calling the other net works calls jumps 1 second or more. For example, I had talking 20 seconds and it shows 21 seconds, why every time call jumps 1 second (ie 21 seconds)? Vasanth Kumar [protected] [protected]@gmail.com Was this information helpful? | |||
Nov 22, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Idea Cellular Customer Care's response Hi Vasanth, We sincerely regret the inconvenience. We will revert with an update shortly. Regards, Esther Verified Support Oct 18, 2016 Idea Cellular Customer Care's response Hi Vasanth, As per your telecon with our customer service associate on 18th Oct 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Oct 22, 2016 Idea Cellular Customer Care's response Hi Vasanth, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||
 2 Comments | |||
Comments
Sir I am receiving calls from [protected] this number continuously and this person is talking so rubbish. He is calling and sending texts too. Please take necessary action against him. Thanks
Idea Cellular Customer Care's response, Oct 18, 2016
Verified Support
Hi Sapna,
We wish to inform you that details of one subscriber cannot be shared with another. Thus, we request to lodge an FIR in the nearest police station.
Regards,
Yogesh
We wish to inform you that details of one subscriber cannot be shared with another. Thus, we request to lodge an FIR in the nearest police station.
Regards,
Yogesh
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IDEA HAS THE WORST SERVICE .
My alternative number
[protected]
Sincere apologies from us. We have your contact details and we will get back to you shortly.
Regards,
Yogesh
As per your telecon with our customer service associate on 18th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Yogesh