Idea Cellular Limited — Internet charges

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir,

I had mobile connection with idea cellular ltd with a plan of Rs199/-
I never asked for internet connection on this number. becasue i have a normal mobile phone without fm & internet facility

Since i got connection ( this was ported from Airtel ) with idea cellular ltd . comapny was charging internet charges. I always complained with customer care as well as with their senior officials, that i do not want internet pack, why are you charging internet charges. every time with regression, i deposited bill payment to idea. Many times, i went to local office in noida to convert this phone number to pre-paid. but local office always said that on the date when bill will be generate, you can convert this to prepaid. now this is my mistake, that i could not have time to go at the time of bill generation. this practice was running ragularly. At last i decided to port this phone to vodaphone. in their IInd last bill, they once again charged internet charges. & I again requested to reversed these charges. but company didnt reversed. meantime company raised a new bill also. with internet charges just'one before my phone ported to vodaphone. & internet charges were debited intentionaly to humiliate me as i was porting to vodaphone. Otherwise, there was no sense, when i am being port to vodaphone,

I denied to pay this bill. because this was of Rs4707/-

This is very interesting, that when i went to vodaphone, i asked for calling plan only. but vodaphone also charged in very first bill for internet & I don't know what? I requested them to reverse these charges & vodaphone revered those charges also & adjusted in my further bills.

But idea cellular ltd did never reversed those fraud charges debited to me & paid by me in hope, that they will be adjusted in further bills.

now company said me to pay Rs4707/- agst pending bills. but company didn't reversed.
i many time requested to company to raise new final bill after reversing these internet charges.
this all conversation with customer care will be well recorded with idea cellular customer care.

Now company is calling to my all relative & others, where i called earlier.
i got a phone call recd from vikram choudhary phone no. [protected].said of tees hazari court, that a case bearing number PL 915 is registered agst me. & later mr rahul mehta said advocate by mobile no. [protected] from Tees hazari court. they are threatening me to pay Rs4707/- otherwise they will send me to jail.

I am very sad & living as in hell, that insteed revising the bill they are threatening me.

they called to my wife & threatened her that i have a loan. and i am not repaying.

You are requested to pl. check the metter. because this is not only my matter. This is happening in cellular companies generally, they are robbing people like me .

You are a requested to please check my all bills & charges charged, while i have samsung mobile phone perhapes guru model, which do not have fm & internet facility. ideal cellular company charged for internet same vodaphone charges while i never got internet facility although vodaphone reversed those charges. But metter is this, that why they are charging. I have shortage of money, so i am checking, Otherwise maximum people do not check their mobile bills.

You are requested to please check my conversation with customer care of idea cellular ltd also. that how many times i requested to not activate internet & i don't want internet even in future too. Every time, i requested to customer care.

Please check the metter & refund my all money which i paid un-necessary with request to reversed & customer care assured me to reversed. I also should be comensanised for defame, as company is doing & threatening to me. & make sure, that cellular companies could not charges fraud charges.


Thanks & Regards

Subhash saxena
Sadar pur - Rai pur road
( Near Amrapali Sapphire )
Sadar pur,
Sector-45, Noida
G. B. Nagar ( U.P. )
MOBILE: [protected]
Email : [protected]@gmail.com