[Resolved] Idea Cellular — MNP not successful

Rajesh Karkar

from Phaltan, Maharashtra

Address:

Pune, Maharashtra, 411046

MNP from Docomo to Idea prepaid is not successful. 15 days passed.

Hello, my name is Rajesh . Port from Docomo to idea prepaid([protected]) is not yet done. I am not even getting signal on MNP Sim, then how to call 59059 ? Even I tried the sim in different slots, and Asus, Karbonn, Samsung and some other mobiles, no signal. Its been almost 15 days.

I visited retailer personally and explained them the above, he told sim got activated, try in some other mobiles and visit idea gallery personally.

If I had to go personally, why I paid to retailer?

Your service may have fault not our mobiles.

Pls resolve this Asap.

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Feb 3, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Riya

Verified Support

Dec 28, 2016

Idea Cellular Customer Care's response Hi Rajesh,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Suhas