Idea Cellular — not receiving any messages,otp | |||
Consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Sign InSign in © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Mobile Service ProvidersIdea Cellular regarding non-receiving of text messages after upgrade to 4g [Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g 14 Reviews Pune, Pune District, Maharashtra, India Yogesh Pakhale on Sep 15, 2017 Submit a Complaint I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages. When i approach to outlet of idea they told to contact customer care & helpless. I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer. Because my business work nature is — quick service - google pay, paytm money transfer... But due to this message problem i can not do my work as per paytm.. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Sir i bought a 35 idea talk time card but the code was not clear SL no[protected]. pls help my no [protected]
Reply
I'm not find my call barring code. Put code then see "network & sim setting error". Plz help me in stop all incoming calls in my idea sim and redmi 4a handset.
Idea Cellular Customer Care's response, Jun 20, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Rgards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Rgards,
Prajakta
Since last two months my 4 numbers are facing below issues in service from Idea cellular-
1. Frequent call drop,
2. Poor voice quality,
3. Internet connection issues
My numbers-
[protected], [protected], [protected],[protected]
Kindly look into.
1. Frequent call drop,
2. Poor voice quality,
3. Internet connection issues
My numbers-
[protected], [protected], [protected],[protected]
Kindly look into.
Idea Cellular Customer Care's response, Jun 20, 2019
Verified Support
Dear Customer,
Apologies for the inconvenience caused. As per our record, the complaint was raised for your coverage concern and the resolution has been communicated to you that there was a temporary issue and the same has been resolved. For further assistance please get back to us on 198 or 12345.
Regards,
Prajakta
Apologies for the inconvenience caused. As per our record, the complaint was raised for your coverage concern and the resolution has been communicated to you that there was a temporary issue and the same has been resolved. For further assistance please get back to us on 198 or 12345.
Regards,
Prajakta
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