[Resolved] Idea Cellular — transfer ownership and do sim exchange

sumit hari

from Gulaothi, Uttar Pradesh

Address:	Aligarh, Uttar Pradesh, 202001
Website:	www.ideacellular.com

My name is Sumit and I am using Idea connection with number[protected] from many years unfortunately my phone got lost that's why I have block outgoing call.
I went to Idea office for getting my SIM exchange but SIM was issued on my father name who passed away in 2012.
I am submitting my valid father ID with my valid Aadhaar Card and voter ID card but still after three visit in My Idea showroom, sim exchange of my number has not been processed and is getting cancelled again and again. So please requesting you to get this issue resolved as soon as possible as I cannot afford to lose this number as I am using this number in my business as well as number is distributed to all my family and friend contact.
So please consider my application request and make my SIM exchange processed.
Sumit Hari Dwivedi
[protected]
[protected]@gmail.com

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Sep 10, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that your concern is resolved as you've exchanged the sim. However, we have taken a note of your feedback for further improvement in our services.

Regards,
Neha