[Resolved] Idea Cellular — voicemail notification | |||||
Dear sir, I have a idea no [protected]. From last 3 months i am getting a notification in my phone "voice mail received number un known" After this phone automatically open phone service and notification icon stuck on the notification area. Presently i am using sony mobile but i tried the idea sim on my huwai and lenovo handset as well. The same problem come in those handsets also. I am using other service providers sim as well like airtel, etisalat also on all these handset and with these sim no problem comes. So this is clear case of problem from idea side. Kindly resolve it with your technical team urgently. It is too much annoying and disturbing. I lodged many complain at customer care but nothing has been done so far from last 3 months. I will be travelling outside country from 23rd so kindly resolve this. I am attaching the screen shots of the handset and notification for your better understanding. When contacting idea customer care of idea they are blaming handset but i told them i tried the idea sim on lenovo huwa and sony mobile. The problem is coming on handset. Other sims in these mobile are working fine but idea sim is creating this problem. But unfortunately idea customer care is not understanding and resolving the problem. It is really annoying. Kindly help Was this information helpful? | |||||
Mar 13, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 09, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. To stop receiving the notification of voice mail for the mentioned number, we request you to dial *131# or else dial *141# which is chargeable USSD code post that check the notification you've received to avoid the incovenience. Regards, Lavina | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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