Idea Money — Credit card fraud transaction - converted to idea money

Address:

Bangalore, Karnataka

FRAUD transaction of my credit card
I had received a call from +91- [protected] on 21/MAY/17 at 6:56 PM, where he said we are calling from SBI rewards and he asked me to confirm credit card details for the purpose of giving additional reward points and cash back. For this he asked me to do an online transaction to process the same. When I checked, the SMS was for initiating the transaction of Rs.4785/-. The transaction has happened four times and a total of Rs. 19140/- has been debited from my credit card. After that he told me within 2 days the reward points will credit in your card. When I cross checked everything, found the transaction done in some other merchant. Merchant is IDEA BILLDESK. My credit card is auto blocked the next day. I tried to contact that person but the phone is switched off.

I want to know if proper KYC details of the person exists for contact number +91- [protected] .
Also want to know why such fraud numbers are not being blocked from your end. I am filing a cyber crime complaint for the same.

Please report the fraud persons details and help me in recovering the amount.

Regads
Kishore
+91-[protected]