[Resolved]  Idea Money — fraud transaction from my credit card

Address:411037

Dear sir,

Date 08 oct 2017 time 5:03pm, i have received a phone call from num [protected] my reward points are expired and i can get cash back of rs. 5800/- adjusted against my reward points for shopping.

They asked for my credit card details such as my date of birth and 16 digit card number. I was suspicious and asked how could i believe it. They mentioned to send the otp. Then they asked for my credit card no. & cvv and informed that 4816/- each will be credited immediately. After providing otp 3 transactions were done and in 10 minutes i got to know that it was for fraudulently spending money from my credit card.

The transaction was for idea cell-billdesk.

Request you not to settle the transactions as its a fraudulent one.

09/10/2017 idea cell-billdesk 4, 816 was spent on your sbi credit card
09/10/2017 idea cell-billdesk 4, 816 was spent on your sbi credit card
09/10/2017 idea cell-billdesk 4, 816 was spent on your sbi credit card

Total around 14, 448/- rs

I have already filed an fir in this regard. Let the law take it's action.

Please return my money asap.
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Nov 13, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Idea Cellular Customer Care's response
Dear Customer,

We request you not to share or confirm any bank details with anyone. Contact your bank and block the card. We suggest to take the help of legal authorities. Kindly file a FIR against the same.

Regards,
Lakshmi.
Complaint comments 

Comments

Sir my mob no is [protected], pls give me in coming calls details last 30 days urgently reqd sir e mail id [protected]@gmail.com
Idea Cellular Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer,
We request you to Email us on [email protected] to know the above details.
Regards,
Lakshmi.

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