[Resolved]  Idea Money — Fraudulent transfer of money from my credit card

Address:734006
Website:Not known

I received a call from +91 [protected] on 18th May 2017 mentioning it to be from SBI Card section for issuance of my new credit card that I have applied for. I have received few earlier calls for various verification process of Credit Card. However this time they were telling that the old card will be deactivated & all the dues & reward points will be transferred to new card for which they need some verification of old card details. Unfortunately based on the facts they were telling me I was convinced about them to be real SBI representative & shared the card details.
Finally they cheated me with Rs 4999 (Four thousand nine hundred ninety nine) by pretending it to be the reward points to be transferred to my new credit card.
I do agree that I have done a mistake by sharing all the details & after realizing it, I have immediately called the bank (SBI) & lodged the complaint vide service request no.[protected].
I want to file a complain here also against the fraud so that necessary action can be taken to prevent further loss to other person. Since last few months these fraud activities have increased enormously & I keep receiving calls pretending from various online shopping sites for wining of prizes, online Jobsites for Jobs etc where they finally lead to seek some money to provide the service etc. It is really surprising that how these peoples are carrying out such fraudulent activities in spite of so much of laws, rules & governing bodies to control such frauds.
On 18th May SBI Message center sent the message which shows that the money was transferred to “IDEA CELL BILL DESK (IDEA MONEY)”

In my belief all account must have been registered to receive money & there must be appropriate authority to verify all their details before making the account which should be in their record & must be traceable.
Also the mobile number is traceable (Both no. seems to be from Tata Teleservices) & must have all the details with concerned service provider.

Then it must be possible to investigate & find them to stop such frauds & initiating strict legal action against them.
Also it should be possible by the Bank to trace all the details of the merchant name account where the money was transferred & to retrieve it back based on the complain as they will not be able to provide any evidence of any deal or service for which they can charge the money.

Also it is worth to mention that some of the organization person (the bank) may be involved, else how one know that I have applied for credit card & also have other credit card of the same bank & all the details that they have told me which is not possible for anyone to know other than the organization itself.
Thus please help me on this regard to catch those frauds & to prevent further loss to others.
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Jun 21, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 21, 2017
Idea Cellular Customer Care's response
Dear Arumoy,

We are sorry for the inconvenience caused to you. We request you to dial 55400 or[protected] for our Idea customer care helpline and toll free numbers for further assistance.

Regards,
Vicky
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