Idiol Trip — Hotel booking not provided after taking money - fraud company | |||
Dear Grahak Suraksha Team, I have received a phone call from Idiol Trip on 10th March and they told me that they are offering holiday package of 5nights/6 days in just Rs. 11, 499 Then I have asked them to send me the list of Hotel which are offering as I need 5 star property only. Then they send me list of 7 hotel and they all are very very good hotel. Below is the mail which i have received from Idiol Trip for hotel list. [protected][protected][protected] Promotion Idiol Trip Mar 10 to me Hi Sir, These are the properties we have in Goa :- Dona Sylvia Beach Resort Resort Rio The Zuri White Sands, Resort & Casino 5 stars Cidade De Goa Novotel Goa Resort & Spa 5-star DoubleTree by Hilton Hotel Goa The Diwa Club Regards Idiol Trip www.idioltrip.com [protected] [protected][protected][protected] Then I have asked them to give me some references of the person who has travel through your company and they have denied for it. Then they assured me that we are using Pay U Money as payment gateway and they provide payment gateway only after verifying merchant. And it is true and because of they have Pay U Money gateway i was convinced to pay the money and feel that they are genuine. Still I have asked them to book the hotel immediately before I make the payment. and They immediately send me booking confirmation of Hotel Cidade De Goa Please find below mail copy of my booking which Idiol Trip has sent to me on 10th March itself and after receiving this booking I have made payment of Rs.11, 499 [protected][protected][protected]---- Inquiry Idioltrip Mar 10 to me Thanks, Sohel! Your booking in Dona Paula is confirmed. Cidade De Goa Vainguinim Beach, Dona Paula, 403004, India - Phone: [protected] Can't see this map? Click here to view location and directions. Hotel info Your reservation 4 nights, 1 room Your group 2 adults, 1 child Dates Friday May 12, 2017 Check-in from 15:00 Tuesday May 16, 2017 Check-out until 12:00 Room Details Featuring additional space, this air-conditioned room offers views of the sea from its balcony. Includes a satellite TV and minibar. Bathroom has a shower and hairdryer. Guest name Sohel Patel Max occupancy 3 people Booking Conditions Guest parking Free private parking is available on site (reservation is not needed). Internet WiFi is available in the hotel rooms and is free of charge. Need help with your reservation? Contact the property Phone: [protected] [protected][protected][protected][protected] Then immediately I have called the hotel Cidade De Goa and they confirmed me that Your booking is received and it is done through Booking.com. Then i have asked Cidade de Goa that have you received payment then they said we have card details with us and we will remit the money before 15 days of your travel from that card. Then in the beg. of May I have called hotel and asked them to Remit the money from the given cared details and when hotel tried to remit the money the payment got declined. Please find below mail which I have received from Hotel Cidade De Goa and they gave me their account details to make the payment as card got declined. [protected][protected][protected][protected] reservations May 6 (12 days ago) to me Dear Sir, As per our telephone conversation Please findthe bank details below: The bank details are as follows - Hotel Name - Cidade de Goa Account Number - [protected] Account Name - FOMENTO RESORTS AND HOTELS LTD Bank Name - HDFC Bank IFSC Code - HDFC0000059 Kindly send us the transaction number for us to track the amount received in our account. For any further assistance or clarification please email us back or contact us on[protected]. We look forward to having you at our resort! Thank you! Regards, Evelize Fernandes Revenue Assistant Cidade de Goa | Vainguinim Beach | Goa 403004 Telephone : +[protected] Fax : +[protected] Website : www.cidadedegoa.com [protected][protected][protected] In the meantime I have done number of follow up over an e-mail and as well as on phone regarding my payment and every time they said payment will be done before 24 hours of your travel. Then I have called them on 11th May to make payment at 12 PM then they said we will make it at 3 PM then again I have called at 3 PM then they said by 6 PM we will make payment Then again at 6 PM i Have called then they said your booking is cancelled and send me and email as well as below: [protected][protected][protected] Customer Care May 11 (7 days ago) to me Dear sir your booking is cancel -- Thanks & Regards Customer Care Idiol Trip Phone:[protected] Website: http://idioltrip.com [protected][protected][protected] Grahak Suraksha Team, I personally request you to take some action on this Fraud Company Idiol Trip There are so many complaint people have registered for Idiol Trip on different sites and you can check on google and search Idiol Trip Complaint and you can have so many links in which people have reported about the fraud of this company and they have same method for doing fraud. when I have paid 11, 499 then then have sent me an e-mail of combo offer as well as follows: [protected][protected][protected]---- Inquiry Idioltrip Mar 10 to me Dear sir, As discussed with you about referral scheme gift if you register holiday package today, you will enter in our referral scheme. No. of Referrals as below. You will get absolutely free today . Gifts 10 Samsung WB200F 14.2 MP Digital Camera Features of Samsung WB200F 14.2 MP Digital Camera 14.2 Megapixels Optical Zoom: 18x Full HD Recording 3 inch TFT LCD Screen Video Capture 720p HD Ready 12 Samsung Galaxy J7 Dual Sim (16 GB) Inline image 1 Features of Samsung Galaxy J7 13 MP Primary Camera 5 MP Secondary Camera 4G LTE + 3G GSM Android v5.1 (Lollipop OS) 5.5 inch, HD, 1280 x 720 Pixels Processor 1.5 GHz + Exynos 7580, Octa Core Thanks & Regard Anjli IDIOL TRIP (unlimited memories) Phone :[protected] Web:--http://www.Idioltrip.com/ [protected][protected][protected][protected] But i told them already I have doubt on your company and I don't want to make any other payment till I will do travel through your company and I will not give you any reference. Other wise the can make me fool for another some about 9000 Rs which they have told me on that day. Please help people like us as IDIOL TRIP IS A Fraud COMPANY and cheating with the people and people like us are loosing our hard earned money. I have so many email with me from Idiol Trip but how to give all details on this. If you need any further details then call me on my give phone no. and will be grateful the Grahak Suraksha if they will do something and give us justice. Best Regards Sohel patel Was this information helpful? | |||
2 Comments | |||
Comments
Hi Devang,
Yes, You are right. There are many companies in Noida who are cheating with customers the same way.
Don't book hotel or anything through them, they are also saying give us reference of 10 people and give 10000 Rs so we will give samsung J7 or digital camera.
Don't pay to them and be aware of such fraud companies. I took risk of paying money to them because they said we are having Pay U Money gateway so I feel they are genuine but Pay U Money is also helping these type of fraud companies because they are getting around 250 Rs for each payment and they do payment to IDIOL TRIP after deducting their commission.
I have send so many mails to Pay U Money and asked them to provide me correct contact details and address of IDIOL TRIP but they are not helping me and supporting such fraud companies by giving their brand name.
Use online sites like Go ibibo, MMT, booking.com etc to book your hotel.
Rgds,
Sohel Patel
Yes, You are right. There are many companies in Noida who are cheating with customers the same way.
Don't book hotel or anything through them, they are also saying give us reference of 10 people and give 10000 Rs so we will give samsung J7 or digital camera.
Don't pay to them and be aware of such fraud companies. I took risk of paying money to them because they said we are having Pay U Money gateway so I feel they are genuine but Pay U Money is also helping these type of fraud companies because they are getting around 250 Rs for each payment and they do payment to IDIOL TRIP after deducting their commission.
I have send so many mails to Pay U Money and asked them to provide me correct contact details and address of IDIOL TRIP but they are not helping me and supporting such fraud companies by giving their brand name.
Use online sites like Go ibibo, MMT, booking.com etc to book your hotel.
Rgds,
Sohel Patel
They too offered 11999 package, on asking for goa hotels they sent few list where in Grand hayt was mentioned. Then I got sure that this is fake.
How can they provide 4N package at just 12k including so many other facilities whereas only 1N is of 10k.