IDP IELTS — Online payment while booking showed error but money deducted twice

Baljit Kanjhla

Sep 17, 2021

Address:

I had tried to register myself for Ielts exam on the 9th of September 2021 and paid the fees of Rs.14700/- but it showed error in payment. So I tried once again and the same error popped up. So amount of Rs.14700/- was debited from my bank account twice. I am yet to receive it back into my account and request you to kindly look into the same.

Would like to inform that on the same day I registered myself for the exam (Slot on 11th November 2021) after trying with my credit card.

Request you to kindly make the refund at the earliest.

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IDP IELTS customer support has been notified about the posted complaint.