IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 2%
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172
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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552
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155

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
2%
Complaints
172
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (11)

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IDP IELTS Complaints & Reviews

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Idp Ielts — sound system

 Ashima ashish on Jul 9, 2019
Its regarding the exam held on 6 july 2019 the sound system which was kept on my desk was not working the said the invigilator too they told the sound guy to changed my sound devices and headphone and afterwards it worked for while and when exam was going on it stopped twice during listening. So its my humble request to consider this and take appropriate step

Candidate no. 109189
Ashima ashish....
Complaint comments  Read comments [1]Complaint category Telecommunications

Idp Ielts — speaking module

 Sambrar on Jul 8, 2019
Sir/man,
I was an examinee of 22 ielts exam in bathinda and my speaking test was 7 days prior than other modules
My examiner. Was an indian lady actually she asked me more than 10 questions in first part of the test and she listened my clue card for only about 50sec and she didn’t show any interest in my test, unfortunately saying my trust on idp decresed and i surely never suggest anyone to apply in idp apart from this i think the room number was 307 in hotel stella....
Complaint comments  Read comments Complaint category Education

Idp Ielts — speaking examiner are sleeping

 Hardeep singh mahil on Jul 6, 2019
Speaking Examiners are not following parameters they are stoping children witin 1 minutes in cue card and they are not adking even names of children and they are not behaving with children properly and our 120 children had shared this problem so please take actions for them we are quite disturbed by these examiners and these chilren now decided to go for bc council...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — rude behavior speaking interviewers

 Deva Pandey Patna on Jul 6, 2019
I am disappointed by my speaking test in inviglator that was held at patiala recently. He was behaving badly and taking my interview very speedily and just in 6-7 minutes he finished it. I'm so obstructed by my result. He's an indian, i'm requesting the authorities to look into the matter and take an immediate action against such type of interviewers.

Thanks...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — result investigation

 Megha rajpara on Jul 5, 2019
I have got email for my result investigation but there is not any fix timeline for that. I don't mind about it but there should be some time that when i will get my result my visa application is based on this result. I also read that sometime it takes around 3 month. What kind of service they are providing us nothing. They just want money nothing else. They do not care about any students career.

I also read that sometime they do random investigation but on the basis of what?...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — saturday, 23 mar 2019, friday march 22, 2019, candidate 296663, harsimratpal singh, passport no s2490978.

 Dilbag Singh Chahal on Jul 1, 2019
Respected sir, candidate no 496663 harsimratpal singh, passport no. S2490978 was appeared in the idp ielts speaking test on friday march 22, 2019 at 4:20pm at hotel the maya eh-178, civil lines, jalandhar and listening, reading & writing on saturday 23 march 2019 from 11:15am at hotel king (Basement hall), gt road, near narender cinema, jalandhar-144001 respectively. Now 03 months and 08 days have been passed. The ielts result of the student has not yet been declared and nor any information received by the student till date. You are requested to investigate the case and intimate the result to the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — money deducted from my account and exam not booked

 S Kavya on Jun 19, 2019
Hi,

I am from Hyderabad, India. Today, while registering for IELTS exam for 6th of July, money is deducted from my bank account and exam is not booked. I have filled all the details.

My name is Kavya. please let me know how to get the money back.
i have done it from official website only as seen below:
https://www.ieltsidpindia.com

My PP number is T1118998.

Regards,
Kavya...
Complaint comments  Read comments Complaint category Education

Idp Ielts — multiple times declined even though I have sufficient funds

 prem1725 on Jun 18, 2019
I tried three times yesterday to book my ielts slot in idp, each time I complete my details and enter payment credentials it says a problem occurred while payment even thought I have sufficient funds. Card I used is international credit and also debit card issued by Bank of America. It would be great if this issue is resolved because the dates will be filled soon. Respond as soon as you can and solve this....
Complaint comments  Read comments Complaint category Education

Idp Ielts — racist and harassing behavior

 manu7arora on Jun 16, 2019
I had appeared for my speaking IELTS speaking module last week on 7th June, 2019 at Red Fox Hotel, Chandigarh. Everything went well in beginning but i was told to wait for few minutes after completion of interview which actually was later extended to half an hour. Other candidates were only allowed to leave in just 1-2 minutes in front of me.

To my surprise, I was informed that the female interviewer "Mandeep Singh" had doubts that I cheated in exam with help of a device somewhere hidden on my body. I was checked before interview and checked again with a full body search but no such...
Complaint comments  Read comments Complaint category Education

Idp Ielts — unprofessional behavior of examiner

 Deshna shah on Jun 12, 2019
My self Deshna shah and I have applied my general speaking test by idp on 28th may at Ahmedabad location.so my examiner was from South India and I completely dissatisfied with that test .My examiner didn't allow me to speak enough my cue card for 2 min and interepted me all the time while counter questions too.i am totally disagree with her behavior. Since last few days I am thinking about to complain but I didn't know that it should be before or after getting result .I am genuinely expecting compensation or allow me to re apply my speaking test .I kindly requesting you for justice ....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — fraudulating cyber crime of ielts certificate

 sonika kalam on May 6, 2019
Dear sir, there is is one fraud site www.ieltsscorebuying.com and whatsapp number +44 [protected] and email id is [protected]@gmail.com. This person will be online on whats app and ask money for giving ielts certificate without appearing in exam, and don't give certificate after taking money. I have transferred around 70000 money. He provide one bank account detail that is below once we transferred amount he don't provide certificate. He is fake account name - megha sharma bank name - state bank of india ifsc code - account number[protected] branch name - shastri nagar up please arrest this...
Complaint comments  Read comments Complaint category Education

Idp Ielts — money debited from my account

 Rãjâ Shêkär Réddy on May 3, 2019
I have applied for ielts exam. I filled the application form and paid 13400/- for the exam on may 11th in visakhapatnam centre. But i didn’t receive any confirmation about the exam details. I have been trying for idp toll free number but there is no response. I called to a branch in kukatpally, hyderabad. They said to call to toll free numbers till they respond....
Complaint comments  Read comments [1]Complaint category Credit Cards

Idp Ielts — ielts listening section left due to headphones partly working. no action taken by the staff.

 Aishwarya Sharma96 on Apr 14, 2019
I had my ielts exam of reading, writing, listening in vadodara on 13th of april. During my listening exam the headphone worked a little bit and then stopped working. Then after fixing, it started fluctuating and i thought that my exam must not be left and i was in fear that i will not be able to give exam and then i decided to sit and listen in that fluctuating voice but the sad part is i couldn't listen properly and no serious action was taken by the staff when i told them once in actions....
Complaint comments  Read comments Complaint category Education

Idp Ielts — money got deducted twice

 dogfood on Apr 3, 2019
Hi

I made two attempts to make online payment using atm card, idp site said payment declined by bank both the times, later i used net banking and my payment was successful, however after some time my money got deducted twice for both failed attempts done using atm card.

Kindly refund my money for the payment done multiple times

Date of incident: 03/04/2014

03 apr 2019 pos 512967xxxxxx0222 paytm education pos debit 174881 03 apr 2019 13, 400.00

03 apr 2019 pos 512967xxxxxx0222 paytm education pos debit 742445 03 apr 2019 13,...
Complaint comments  Read comments Complaint category Unauthorized charges

Idp Ielts — ielts fees deducted from, account but slot not booked

 Avinash7731 on Mar 5, 2019
It's very disheartening to know that an organisation with such high acclaim has such a pathetic website. There are so many others reporting issues about fund being debited from the account but slot not being booked, neither is the amount refunded.

I was trying to book slot for this 23 rd march 2019 and rs. 12800 (Including the internet handling fee) was deducted. Apparently the page redirected with error 404 after passing through the payment gateway.

I have paid through my upi id and it's been 1 days. I haven't received any updates on refund yet.

Please...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — ielts fees deducted from, account but slot not booked

 Nikhita Meria Paul on Mar 2, 2019
It's very disheartening to know that an organisation with such high acclaim has such a pathetic website. There are so many others reporting issues about fund being debited from the account but slot not being booked, neither is the amount refunded.

I was trying to book slot for this 28th february 2019 and rs. 12800 (Including the internet handling fee) was deducted. Apparently the page redirected with error 404 after passing through the payment gateway.

I have paid through my upi id and it's been 2 days. I haven't received any updates on refund yet.

Please...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — money got deducted but slot wasn't booked

 Supreet Kaur Randhawa on Feb 25, 2019
I was trying to book slot for this 23rd March and Rs. 12650 was deducted. Apparently the page redirected with error 404 after passing through the payment gateway.

I have paid through my UPI id and it's been more than a day I haven't received any updates on refund yet.

Could this be investigated and initiate a payback?

You can find the details below:

Name: SUPREET KAUR RANDHAWA
Email Address: Randhawa.[protected]@gmail.com
Message received: UPDATE: INR 12, 650.00 debited from A/c XX2990 on 24-FEB-19. Info: UPI-1xxxxx-paytm[protected]@[protected]@IDPEDUCATIONINDIAPRIVATELIMITED.
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — payment debited but slot confirmation is not received

 MohammadYusuf on Feb 25, 2019
I booked a slot for 2nd march 2019 generale training module from nagpur location. And payment is made through https://www.tpsl-india.in/PaymentGateway/PaymentGatewayHdfcNetBankReturnEBS.jsp<... />
The amount 12650 rupees deducted and i haven't received any confirmation yet, i tried to contact idp through mails trice but didn't get any response. Kindly help me to get my money back from idp.
My email id is [protected]@gmail.com...
Complaint comments  Read comments Complaint category Education

Idp Ielts — most disturbing and disgusting customer experience ever!!!

 Vijitha Uppuluri on Feb 4, 2019
I registered with idp cbt and at the end of registration after making the payment the system has thrown an error message. I wasn't sure if i was registered or not so i had to contact customer support.
I would say the most disgusting customer support i have ever had. I never had anyone hung up on me without providing a solution and they did it twice. All they have for me is to wait for 25 days to get my money back.
I know this is india and this is how it works but i wanted to share my experience, considering it might make a difference. I have no words to describe how i felt to be treated...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Idp Ielts — sop

 sushma khatkar on Feb 3, 2019
I'm getting my file done by idp, nehru place, new delhi. The lady who is my consultant is not helping me anyway i'm so depressed and don't know where to go. She clearly said that she will not help me no matter what when i asked her that atleast guide me how to write sop because i have no clue about that and it may hamper my visa process but she just mailed me few other sop and when i tried to write from them then she said you are copying them and not even helping me through this she replied you have to do your own and i will not proceed the file for visa untill you give me a good sop. I said mam...
Complaint comments  Read comments [1]Complaint category Employees

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