IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
142
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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522
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147

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
3%
Complaints
142
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (10)

IDP IELTS Complaints & Reviews

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Idp Ielts — malpractices done by idp australia

 jasrgu on Dec 8, 2018
Dear all,
I had given my ielts exam from idp australia, and scored bands like listening-8, reading-8, speaking-7 and writing 6.5. And, i had again went for rechecking for my writing exam as it was not possible for me to get 6.5 in the writing as you can see my other results are quite promising.
Moreover, after searching the fraud and malpractices being done by idp in india, just to generate and collect money from normal citizens i realises that i should also protest in this regard as there is no transpiracy in the examination & checking system.
And, the worst part is that...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — incorrect scores

 Shivanand009 on Dec 7, 2018
Hi,
I have appeared for idp ielts test for more than 10 times.in the last 1.5 months itself i have given 5 attempts. Out of which i was able to score 8 plus bands in reading and listening section. On 1 occasion i even scored 9 band in reading.in speaking i was able to score 8 plus bands everytime. Barring 1-2 times when i got 7.5 in speaking. However, strangely i am not getting above 6.5 in writing. I have applied for revaluation of my scores for 2 results for which i have paid close to 20k. I have also registered for test in mid of december. For each registration i have paid 13.5k. You...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — incorrect marking [Resolved]

 Shivanand009 on Dec 7, 2018
Hi,
I have appeared for idp ielts more than 10 times, inthe last 1.5 months more than 5 times, applied for revaluation for 2 times, everytime i have paid 13k.

I am able to score 8plus bands in listening and reading every time. 9 bands in reading on few occasions. 7.5 plus bands in soeaking on each occasion but not sure why idp is helding my marks for writing section. How much more business they want from me? How much more money they want to loot from me?...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — ielts results not declared

 Anissha Chaudhari on Dec 1, 2018
Hi,

I have given my exam on the 27th of oct and was supposed to get my result declared on the 13th day (9th november) i got an email stating that my result is under investigation. I have a job opportunity in hand and i needed the score for submission to my employers. I haven't had any response from their hotline team nor the verification team. This kind of delay can cost a person their career etc. This experience is the most frustrating team. I do believe this is a money making gimmick so that people appear for another exam and they mint more money.

My advise don't...
Complaint comments  Read comments Complaint category Business & Finances

Idp Ielts — exam rescheduled not considered.

 palaks64 on Nov 29, 2018
I scheduled my exam for 10 november and was unable to appear because of passport not available at that time. Inspite of emailing calling and even going to the head office nobody guided properly with my situation as i requested to put my test on hold. It was technical issues with idp website and unavailability due to holiday season that my issue was addressed late. Now when i am requesting to allow me to pay the fees and reschedule my request is not adhere with invalid reason continuously being given to me....
Complaint comments  Read comments Complaint category Education

Idp Ielts — I am complaining about examiner of my speaking module

 P.k Channel on Nov 25, 2018
My speaking test was on 24/11/2018, all things were good but the voice of my examiner was not proper audible to me because of this issue i am not able to speak more questions rightly and also she stopped me at only 1 minute in case of my cue card speaking additionally my all over speaking was about 8 minutes so please i need help from idp ielts as anon as possible because this was my first and last chance for me. Therefore i request to idp ielts to conduct my speaking test again without any cost...
Complaint comments  Read comments Complaint category Telecommunications

Idp Ielts — amount deducted but ielts date confirmation mail not received

 Kirti Sinha on Nov 15, 2018
While booking a slot for general training on 15-12-18 for centre = noida, money has been deducted from my account doing hdfc bank netbanking transaction but no confirmation has been received from idp regarding the booking of the date on mail. Moreover the transaction showed as unsuccessful. However i havw received the message received that payment has been made to idp. Please help me what should i do, in this case
Name of applicant : kirti
Mail i'd : [email protected]
Phone [protected]...
Complaint comments  Read comments Complaint category Education

Idp Ielts — about responding

 Saishiva Reddy on Nov 5, 2018
It is waste of time and money in selecting idp. We are trying to contact u. But no one is responding. I have seen such a neglence. Before registration u will send many mails like idp is this idp is that. Once we have registered then i no response. I have been trying to know about speaking slot when i am trying to book it is showing some error. No reeponse...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — result not issue

 Manjitss on Oct 23, 2018
My name is manjit singh and i am from amritsar.in month of august i gave a exam of ielts on 2nd august 2018 at jalandhar. I expect to get my result on 15 august but i received a mail from idp in which they mention that your result is under investigation i am shocked when i got this news. I also sent them a scanned written statement after 5 day of investigation mail.. Then i call idp and also sent many mails but only get same reply again and again. Now, i am waiting for result from last 2 months but still not received yet. Please understand my concern because i want to apply for canada. Kindly let...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — selection of speaking slot - cheating

 krischai81 on Oct 18, 2018
I booked the idp ielts instead of bc, just because they had mentioned in their website that it has the flexibility of choosing the speaking slots. But after the payment is done, the website does not provide any option to select the speaking slot. When contacted, they said they will only give the slot just 2 days before the exam date and we need to attend the speaking test whenever they give the slot. This is completely contrary to what is claimed in their website. When asked to the customer care, she keeps repeating the same thing over and over again instead of providing a solution. Later she just...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — amount deducted but not verified by idp

 Amrik3011 on Oct 14, 2018
My amount is deducted from my hdfc account but you have not verified it. Please help me in this regard. Cheque/ ref no. Is[protected] and payment is done to[protected]/ ebsidpeducationindia. Please help me in this regard as soon as possible. My 12650 is deducted as i was making payment through hdfc net banking. I want idp to refund my amount or book me a ilets slot. Please help me in this regard...
Complaint comments  Read comments Complaint category Banks

Idp Ielts — ielts result

 Sonam Bubber on Oct 10, 2018
You guys are an absolute scam. Just to make money and repeated attempts, you make sure to reduce a candidates points in writing everytime by.5 which is very unlikely when the person scoring high in other sections. The eor process is a further big scam where there is no way for a a person to even know if the documents for sent or not. The no of complaints is very high against you guys but with celpip coming to india i just hope people move towards that and stop investing in such fake tests that you conduct and delay a persons process for pr. You guys are shameless....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — delay in response of cancellation request

 [email protected] on Oct 9, 2018
Hi team,

I have requested for my ielts exam cancellation on 30th september ‘17 via email for which i have not go the response until 6th oct. I have called to your helpline number also they were just giving assurances that i will get request for my query soon. Finally on 6th oct in the afternoon around 3pm i have got the revert from idp stating i need to submit my cancellation request form by today itself as it was the weekend i was traveling hence it was not possible for me to do the needful in half a day as soon as i reached home i have mailed again on 7th oct around 11pm stating...
Complaint comments  Read comments Complaint category Education

Idp Ielts — about the refund

 Suwin Kumar on Oct 5, 2018
I have booked IElTS exam through IDP and due to some personal reasons i have applied for cancelled exam, And they also approved for my refund, IDP customer care person tell to me that the amount will be credited with in 15th aug 2018 but till now my amount is not credited in my account.In below i have attached the proof also and then if i call for this problem they are not giving proper response .Kindly take this issues seriously and solve this problem

In this i can't upload my audio because it can support videos and photos, If you need i will send through email...
Complaint comments  Read comments Complaint category Education

Idp Ielts — miscommunication for speaking slot

 Nishtha Ahuja on Oct 5, 2018
I was being said that i will be receiving a confirmation mail and a text message notification regarding the confirmation of my speaking slot as the speaking slot window was not available on the day i have booked the ielts test (6th october, 2018)

However, no such information was delivered to me (Neither on mail nor sms) when the same was uploaded on the portal. I was out of the city and was making sure to check mails and message alerts in every few minutes.

Moreover, i was not informed by any executive that the information has been uploaded on the portal, leave aside...
Complaint comments  Read comments Complaint category Education

Idp Ielts — unfair marking

 HiteshNischal on Oct 4, 2018
Hi,

This is regarding the unfair marking on account of ielts idp, i have given a number of ielts exams in the past but haven't been able to reach the necessary score (L:8, r:7, w:7, s:7) required for immigration. As much as it indicates that i may not have been prepared enough for the exams, i am very confident that the results have been in no way congruent to the content i had written.

I believe that ielts is essentially running a business to get the candidates to re-enroll for their costly examination giving a false hope to the people planning to migrate. There...
Complaint comments  Read comments Complaint category Education

Idp Ielts — fake offer letter

 Gobindpreet on Oct 3, 2018
3-4months back i applied my offer letter through idp jalandhar, punjab and after 20days they shown me a rejection email that i got rejected from this university which wasn't any official letter from the university, it was self made. To ensure that, i talked to the director of the university (Cbu, ns, ca) i have my friends there, they helped me, and the director said there's not a single application they got with my name. Idp wasted my crucial time. Because of them i couldn't go for september intake....
Complaint comments  Read comments Complaint category Universities

Idp Ielts — against agents

 Raju Noor on Sep 18, 2018
Sukhbir singh and sunil dutt both are fraud. They take from me 1.50000 rs
Fr clear the paper via revolution bt now they are not in our contact. Sukhbir also take commission from sunil dutt. Sukhbir take all responsbulity of sunil. He came to my shop as a customer nd said to me he cleared his ielts via revolution from sunil in 2.50000
Bt now sunil phn nmber is showing off
Plzzzz help us sir
Sunil phn nmber [protected]
Sukhbir singh [protected]...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — result withheld and not declared

 richasahni on Sep 12, 2018
I have given IELTS general training exam on 2nd June 2018. My result was expected on 15th June (after 13 days). On 15th June, I received an email stating that my result is under scrutiny and have been forwarded for further investigation.
After 3 months - I received a letter stating that after following strict quality measures they have decided that my result cannot be declared and TRF form will not be given.
How can they play with candidate's time and effort. Without providing any evidence how can IDP state that your result can't be declared. They should provide a proof stating what...
Complaint comments  Read comments Complaint category Education

Idp Ielts — my result

 Sohail Singh on Sep 10, 2018
I have given ielts twice through academic once from india and once from australia and i have been living in australia for 3 years now and both time my score was overall 7 and 7 or 7.5 each but this time when i gave my ielts exam in general category from bhatinda i got overall 7.5 with 8 in listening 8 in speaking 7.5 in reading but 6.5 in writting. I dont understand how the paper was checked how can a person be fluent and speaking listening and reading but bad at writting? There is no logical reasoning for that and when i sent my paper for re - evaluation it came back with the same result. My whole...
Complaint comments  Read comments Complaint category Education

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