[Resolved] IFB — [protected]No service guy visiting even after 3-5 days of complaint | |
we've been trying to reach IFB custoemr care endless times and everytime the Customer CARe person says wait ofr a minute and keeps the call on hold for 15 mins and gives careless answers but so far no one visited the premises and corrected the issue.
This is uttlerly disappointing as i purchased TWO washing machines not just one and to see this kind of service from a reputed comapny like IFB.
It's been almost 3-5 days without washing the clothes and it's not easy to get someone else come and repair as it's under warranty.
how low is the value they give for consumers is that, the person says he visited the premises and ther'es no power at the premises and left while in reality he never visited as my place is equipped with solar power as backup and on always.
Please take action against this kind of behavior.
Thanks
Sai Praneeth. Was this information helpful? | |
Apr 11, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 28, 2014 IFB Industries Customer Care's response Dear Sai Praneeth, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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