[Resolved] IFB Appliances — Microwave oven - complaint no: 16746445

Rajdeep_s

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110033
Website:	www.ifbappliances.com

I registered my faulty microwave complaint on 28th Oct 2015. And instead of constant reminders at the call center, the complaint has not been attended yet till 17th Nov 2015.

Complaint No: 16746445
My Customer Id is: 11174144
AMC No: 152726

It seems that the company is more interested in the calls which can be billed and the appliances which are under warranty or having AMC contracts seems low in the company's priority.

I request you to please address the issue ASAP as I am facing a lot of inconvenience.

Thanks

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2015

IFB Industries Customer Care's response Dear Rajdeep

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

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Comments

Rajdeep_s

from Gurgaon, Haryana

I got phone call from this number ([protected]) after my complaint registration on this portal and have been assured that it will be attended very next day. 3 days passed and till now no response from IFB. This is totally unprofessional and unacceptable behavior from the company.

I would recommend everybody not to buy IFB's products since they are pathetic and sub standard. On top of that they don't respond to your complaints.