[Resolved] IFB Appliances — No one to install product or attend to lodged complaints.
M
me_kushagra
from Pune, Maharashtra
Address:
Jaipur, Rajasthan
So the problem is, that the IFB customer care seems to have been trained only to make phone calls and not resolve issues. Complaint number 15566978 was registered 3 days back. A delayed delivery and then no one for product demo and installation. And then the delivery guy told us to not open it till the installation guy comes. Not sure how such a large company is running without proper customer support. Really frustrated now. Never buy from IFB.
Was this information helpful?
No (0)
Yes (0)
Mar 20, 2017
Complaint marked as Resolved
customer support has been notified about the posted complaint.
We have escalated your concern and will attend to it immediately.
Assuring you our best services.
IFB Team.
Verified Support
May 28, 2015
IFB Industries Customer Care's response Dear Sir,
Thank you for your feedback. We are glad your problem is resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment