[Resolved] IFB Appliances — Worst customer service and zero response to customer queries | |||||
Bought 2 IFB front load machines. ALL went good for around 4 years . Then one day, Two mechanics came to home saying that they are from IFB and IFB is providing free services to the customers and tried their hands on it. They opened the whole machine and and did few thing of which i was unaware of. Then on a very next day i started it, what i observed that machine did not stop at the end of the compartment, it was continuously running even after completing a slot. For few days it remained the same. I registered the complaint to the customer care, after few days one person came from IFB and said that its rotator has became dysfunctional, then after few days while washing clothes in it, i have observed that one day its door was locked by itself and i was unable to open it, now i have called the customer care again, , its been a worst experience with IFB. I would not recommend anybody to buy any IFB product Was this information helpful? | |||||
Mar 22, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 14, 2015 IFB Industries Customer Care's response Dear Shunna, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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