[Resolved]  IFB — Bad service

Address:

Jammu, Jammu and Kashmir

We have bought a IFB Washing Machine about 2-3 months ago . on 14th July 2015, that machine stopped working due to some problem.As the machine is showing low voltage so i think its related to the voltage .We registered our complaint firstly in Jammu service center, then we called on your customer service center .15th and 16th we tried a lot but no body answered. On 17th July 2015, we registered our complain by the name of SH.SHAM LAL .We called from the no.[protected]. Since then nobody had come and checked our machine. No action has been taken.
We are facing a lot of problems. Now its going to be a month since we have registered our complaint. I want you to take stricts against the persons who are not doing their work properly. Our washing machine is in warranty.We bought it on 11-5-15 from PRASHAST ELECTRONICS and model is IFB Automatic Wasing Machine Senator Aqua ST 8kg.
So, i request you that either you send your serviceman within 24hrs or replace the product or give our money back i.e37000/-. Otherwise i will copy this whole email with bill to the consumer care office then you will have to pay the penalty.
I am very upset with your bad service ad i will make i never buy any other product of your company.