[Resolved] IFB — Bad Service

eshabasu

Address:

Kolkata, West Bengal

I bought IFB microwave online on 17/08/15. My order no.[protected]. I got delivered it on 22/08/15 only with challan. I was advised not to open the box and someone will come for demo within 24 hrs. Till that time no one bothered to come for demo. I rang every day and got false promises that someone is coming today. But no one arrived at all. I have already spent nearly Rs 100 for calling them. Is this the reputation of IFB ? This was my first experience with IFB and I am very unhappy the service.
Now I want to return my product. Also I will make sure none of my relatives and friends will buy IFB products in future.
Please take this packed microwave back and refund my money asap. Else I will take a legal action against you.
My ticket no. [protected]

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Mar 29, 2017

Complaint marked as Resolved

Verified Support

Aug 31, 2015

IFB Industries Customer Care's response Dear esha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Sep 04, 2015

IFB Industries Customer Care's response Dear esha,

We tried to establish contact with you but unfortunately we could not get
through.

We hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

IFB Team