[Resolved]  IFB — behavier of marketing department

Address:

Visakhapatnam, Andhra Pradesh

Dear Sir, I am a Central Govt. defence employee, working in DRDO, in Visakhapatanam, Andhra Pradesh. As ur IFB products are very well in performance and most likely products in the modern society. On consultation with my colleagues they suggested me to buy IFB washing M/c for my home, which can give trouble less performance. But when I visited to ur show room in murali nagar branch, visakhapatnam, Andhra Pradesh, they are not giving proper reply about the availability of items. I visited one month back in August month, the sales women told me that, at present there is no stock in this centre, it will take one month time to come new stock. When I visited to the muralinagar branch in this month the same lady told me that stock has come but it will not be sold for CSD personnel and it will take one month to clear the deal with CSD, you come after one month. When I consulted the CSD authorities they told that there is no such thing, you can get IFB washing machine. Again I gone to ur IFB office met with the manager, he told me that only limited stock is there, you bring the letter along with CSD receipt you will get Machine. Once I prepared all the required documents brought to the same gentleman on[protected] he told me that `at present there are no machines are available, they will come with in two days, once I received the stock I will make a phone call. Today[protected] when I made a phone call to ur IFB office the same lady told me that at present there is no stock you will get machine after one month. I paid money handed over the receipt(No.77291, dated[protected], but the reply from ur staff is very irresponsible. I never thought that a big company like IFB Industries will train this type of marketing personnel. What I understood is I did a mistake by selecting ur product which will not available to customers any time. If I choose any other brand I might have taken the machine one month back only... Very sorry.. Being a customer I am not happy with you marketing wing. Thanking you.