[Resolved] IFB — complaint in the washing machine | |||
hi, i am asha having an IFB washing machine(senorita VX) which has the warranty of 4 yrs, had some problem with the washing machine so lodged a compliant with customer are center on 20th april some junior technician has come and has gave some blunder reason saying their is a problem with softener and paid 2000/- got it installed and after that our entire washing machine got spoiled, the same technician came he said a stupid reason that if the water in tank is empty then machine will be filled with water(LOL) such a superb technicians they have, the next step the manager of local branch said he will take care and now its been almost a month since i am continuously calling him and the customer care no help and they have very very bad technicians and the team. i have never seen such a bad service in any other manufacturer, I do tell everybody not to go for any products from IFB company, its utter waste they will make you fools. Was this information helpful? | |||
Apr 25, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 20, 2014 IFB Industries Customer Care's response Dear Ms. Asha, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
1 Comment | |||
Comments
hi prathiba here even i have faced the same problem, simply they cost a tons of money but does not give you a proper service. you better go to consumer forum and lodge the complaint against them
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