IFB — Complaint is not resolved, but the ticket is being closed

Address:

Bangalore, Karnataka

I have raise the compliant on my washing machine which is not working. The reference no is : 12288694. None of the technician looked into the issue and till now. Its almost 2 days is over. But they close the issue.

When i contact customer care they said they will initiate with new ticket. I am not sure how long this is going to happen.

Also In November i have raised the compliant almost 6 days it took the technician to contact me.

It is sad to say that IFB service is very poor in bangalore i am quit unhappy and disappointed the way the issue is being handled.

Regards
Jeyakumar A J