[Resolved]  IFB — Complaint on performance of Washing machine and Service center

Address:Warangal, Andhra Pradesh

Dear sir... Im P.Mahender Reddy resident of Warangal dist. Telangana. I have been using IFB front load (Senetor dx )model num:[protected] from the past 3 years.I have faced a numerous problems with the machine since the day of my purchase. It takes forever to wash a minimum load, from the error codes.Every time I call the IFB care the service center guy would come out that the prob will not duplicate again.Finally after months of this and a numerous phone calls the service center asked to get the machine to the service center which is very far off my place of residence.I took the machine to the service center bearing the transportation charges on[protected].Still there is no response from your side. Its not a big deal pasting some stickers showing''ONLY IFB FRONT LOADERS GIVE A 4 YEAR WARRENTY.''If so you have to stick to it and give a true and good service to the consumer.If you people cant go for giving appropriate service in time ...for god sake please stop sticking such lables and stop bluffing the people. I feel regret to buy any other product of IFB make and Im suprised that the most reputed brand of India is lagging behind in providing coustomer service. Dear sir please take care of the problem and try to solve it as early as possible
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Mar 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2014
IFB Industries Customer Care's response
Dear Mr. Reddy,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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