| Address: | Ghaziabad, Uttar Pradesh, 201013 |
Customer ID; 11214218, Complaint no.16537563.I have purchased IFB Microwave convection 23 Ltr online and i have received the product without any nut bolt and all loose.
On Registering the complaint with IFB, even after 15 days I have not got my product replaced and customer care always make excuse of non-availability.
When in case of such defect, If customer care cannot arrange single product, what sort of customer service IFB is giving??
After 15 days after much followup with floor managers and supervisor, i got a call from branch that they don't have product and they will not having the same in there stock in near future and I need to purchase 25 Ltr microwave by paying difference amount.
You are asking an already irritated and unsatisfied customer to pay more and after 15 days to have another product, then why don't you refund the money.
No one is monitoring here how long the compaint was unresolved,
No Internal control over the after sale service and customer satisfaction. Please refund my amount ASAP and take the matter seriously
Please retu Was this information helpful? | 
When they don't have product why they have not transferred the compaint for refund.
I am in the serious need of Microwave, but due to such horrible behaviour from IFB customer care team, even after making payment i am unable to have my product