| Address: | Ernakulam, Kerala |
This is a continuation of my complaint following a defective dryer which was attended and has recurred. Pls note that i have not registered this complaint again as it is the same issue with the same machine. The title of my previous complaint is "deplorable service support."
********************************************************************************...⇄
This was the last thing i ever wanted. After my relentless struggle for more than a week to arrange a technician the guy turned up last week. He dismantled the machine, inspected and came to the conclusion that the sound was due to a metal clip which is used to hold the heating coil in place came off from its place and caused rubbing against the drum. He fixed the same piece back in place and the problem seemed rectified. Much to my dismay the issue has recurred after 2 drying sessions. I do not want and i dont have time to do another chase to get the thing rectified in a manner done previously. Hence please put an end to my ordeal either by replacing the defectve machine or giving me a full refund. I sincerely hope that i will not have to keep calling the service centre to get this done. Was this information helpful? | 
Post your Comment