[Resolved] IFB — Delay in repair | |||
My IFB washing machine stopped working and I rang up to IFB customer care.They in turn sent a technician from I.S Techno services whom they have outsourced repair on 08 Sep 2014. The job card no is 1115472. The technician after examining the machine informed me that motor has got burnt and will require replacement.It is already two weeks but we are still waiting for the repair.Enquiries with IS Techno reveals that motor is yet to arrive. We don't expect this sort of service from a reputed company like IFB in a metro city like Hyderabad. You are requested to kindly expedite. Col SK Biswas mobile no [protected] [protected] email [protected]@gmail.com Was this information helpful? | |||
Mar 31, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 23, 2014 IFB Industries Customer Care's response Dear Mr. Biswas, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Oct 01, 2014 IFB Industries Customer Care's response Dear Mr. Biswas, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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