[Resolved] IFB — Detergent is drained with water from IFB Front Load 6kg washing machine(3 months old)

smsachinmittal

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I had purchased IFB 6kg Front load fully automatic machine 3 months back and since the time of purchasing, it has issue that detergent is not fully melted in water and drained out along with water due to which clothes are not washed properly. We are using Surf Excel matic (Front Load) as suggested by IFB. I have made many complaints to IFB, and two engineer had also inspected the machine and said that there is no issue with the machine, while detergent particles are clearly visible. Please resolve it at earliest. My contact number is [protected]

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Mar 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 22, 2015

IFB Industries Customer Care's response Dear Sachin,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

May 25, 2015

IFB Industries Customer Care's response Dear Sachin,

We tried to establish contact with you but unfortunately we could not get through.

Meanwhile, we hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team.

Verified Support

May 25, 2015

IFB Industries Customer Care's response Dear Sachin,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.