I have digital washing machine 5.5 kg. I have complain number 16613283 they have closed the ticket without resolving it This is pending for more than 15 days. They have charged me Rs 290/- to visit .Then I have raised escalation call and no is E83455 they have generated new ticket 16635195 saying old tickt cannot be re-opened. even after 10 days these tickets are not resolved . They are alos not responding.
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Mar 18, 2017
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2015
IFB Industries Customer Care's response Dear Sir
We regret the inconvenience caused to you.
We have escalated your concern and will attend to it immediately.
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