[Resolved] IFB — dishwasher neptune amc

Sanjuann

from Chennai, Tamil Nadu

Address:

600034

I booked a complaint for fixing a leak. Service person from Chennai appeared promptly and coaxed me into buying a two year AMC for Rs 6488/-, saying that the part will be covered by AMC. He said he will be back in 4 days. Thereafter there is no news of him;he neither picks the call nor calls back. Today is the 17th day.It appears from similar complaints raised on this forum that IFB is interested only in selling AMC and there is no corresponding service. I either need the AMC amount back or I need my complaint resolved immediately.

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Aug 19, 2019

Complaint marked as Resolved

Some one attended ans replaced some part. After two days again the leaking started Now no one is attending

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES