IFB — don't give service at time and do fraud | |||||
First thing, there is monopoly of ifb service provider and they do whatever they want even they give a fraud bill to customer of product even the machine is in 100% warranty still they charge for product, if you ask to provide original bill they clearly deny, and threaten us we don't give u service next time. They don't do service in one time, always tease customer and somewhere we feel like we do service for them they don't serve for us. The main thing, they provide a stupid service man, who also don't know how to deal with the problem, always he give excuse and told this thing is not available it takes time only because he don't know how to do this thing and always break one of the item but this time he is crossed height of limits Ticket no. [protected] Was this information helpful? | |||||
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IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Verified Support Nov 08, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on provided number but unable to reach. With reference to your mail, this is to inform you that our service engineer has found voltage fluctuation at you place and due to this you are getting problem in your product. As recommended by our technician, we request you to change your current stabilizer to suit the voltage conditions at your place. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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you are tried only once as and after that i trying to contact you but there is no. response.
second thing, there is no voltage issue, you stupid engineer break the locks of plastic body while working unprofessionally and said it's happen commonly it's not his fault and said you have to pay for this body and then i will change this part while the machine is under warranty
now contact me once and i reply you immediately
mobile no. [protected]
We're already sorting this out for you and will get back to you with an update on this ASAP over the phone or via email. Thank you for your patience.
Regards,
IFB APPLIANCES