[Resolved]  IFB — door gasket/rubber sleeve replacement

Address:Tarnaka,secunderabad, Hyderabad, Hyderabad, Telangana, 500017

We purchased ifb senorita wxs (6.5kg) washing machine 10 months back, the rubber gasket got a cut and the water leaks from it, i called ifb service center for its replacement since my washing machine is under warranty. They said service charge will be 250 rs and the new gasket would cost rs.6500. I checked online for its price, didnt get any information regarding this particular model but similar models gasket costs around rs.600. I just want to know the real cost of the gasket and whether it will be covered under warranty or not???
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Jun 20, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

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