[Resolved] IFB — Elena Aqua washing machine non stop running until it made off

Pabitra Konar

from Bengaluru, Karnataka

Address:

Kolkata, West Bengal

Machine runs continuously and could not complete washing even after running five hours. I am sorry to say I am suffering with this machine till purchase. Mitali Konar Customer ID: 10292667 A-24 Purbayan PO: Sodepur Kolkata-700110

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2015

IFB Industries Customer Care's response Dear Pabitra

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Aug 25, 2015

IFB Industries Customer Care's response Dear Pabitra

As discussed with you over the phone we will be closing the issue as we have already given you the estimation for repairs. Do let us know when you would like us to fix your machine and we would be more than happy to help.

Once again, we regret the inconvenience caused and assuring you our best services.

IFB Team